Course: "Regulating Quality of Service: Planning, Compliance Monitoring, and Enforcement"
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archivado en:
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Institute for Public-Private Partnerships, Inc. (IP3), Estados Unidos
| Qué |
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|---|---|
| Cuándo |
06/07/2009 11:30
a 17/07/2009 21:30 |
| Dónde | Washington, D.C., Estados Unidos |
| Nombre | Institute for Public-Private Partnerships (IP3) |
| Teléfono de contacto | Tel.: (202) 466.89.30 |
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In this course, participants will explore the key elements to successfully regulate and monitor quality of service as well as examine practical examples illustrating "best practices" throughout the world. Special presentations will examine how to prepare monitoring checklists, how to benchmark service deliver vis a vis affordability, and processes for stakeholder communications.
Boletín Reforme N° 568
